English (US)
Unfortunately, an estimated time of arrival is not available from the carrier for international parcels. Normally it will take from 15 to 35 days after departure.
Articles in this section
- Where's my parcel? I ordered a month ago!
- What's the exact location of my parcel?
- My parcel is "Not found", what shall I do?
- I didn’t receive my order; can I get a refund?
- How can I submit a change of the address?
- My parcel was stuck at somewhere; can you update some new info?
- Can you confirm the address with my tracking number?
- What's the difference between registered mail and surface mail?
- When exactly will I get my parcel?
- Can you confirm if my tracking number is valid or not?