17TRACK is a worldwide tracking website, who doesn't have any influence on the delivery process or the shipping time. We just pull the tracking data from different sources for you to track your shipments online easily, but we are not the logistics companies. Therefore, we will not have any additional information other than those provided in our tracking log. When there’s new tracking info from each corresponding carrier, we will update it accordingly.
Articles in this section
- Where's my parcel? I ordered a month ago!
- What's the exact location of my parcel?
- My parcel is "Not found", what shall I do?
- I didn’t receive my order; can I get a refund?
- How can I submit a change of the address?
- My parcel was stuck at somewhere; can you update some new info?
- Could you confirm my address by my tracking number?
- What's the difference between registered mail and surface mail?
- When exactly will I get my parcel?
- Could you confirm if my tracking number is valid or not?