Unfortunately, an estimated time of arrival is not available from the carrier for international parcels. Normally it will take from 15 to 35 days after departure.
- Where's my parcel? I ordered a month ago!
- What's the exact location of my parcel?
- My parcel is "Not found", what shall I do?
- I didn’t receive my order; can I get a refund?
- How can I submit a change of the address?
- My parcel was stuck at somewhere; can you update some new info?
- Can you confirm the address with my tracking number?
- What's the difference between registered mail and surface mail?
- When exactly will I get my parcel?
- Can you confirm if my tracking number is valid or not?