My parcel shows "Delivered" but I didn't get it, what should I do?

Under normal circumstances, this means your parcel has been delivered successfully. If you didn't receive it, it's possible that your parcel was "Delivered" into your mailbox or someone else received it for you.

To clarify more delivery details, we recommend that you contact your local carrier with the same tracking number. Or seek help from the sender to make sure that parcel is addressed to you.