English (US)
You may track the parcel’s status with your tracking number via 17TRACK. The tracking number is usually located next to the barcode on the shipping label. Any registered mails with a tracking number can be tracked. For unregistered mail, if necessary, check with the recipients to confirm whether they've received their parcel or not.
Articles in this section
- What can't I send via international airmail method?
- How fast is my parcel going to be received by the recipient?
- How do I know the shipping carrier or shipping method?
- How do I confirm if my parcel has been received by the recipient?
- Why was my parcel returned back to me? How do I get it?
- Why is my parcel under "Alert" status? What does that mean?
- "Tracking status not updated in over 30 days”, how to deal with it?
- I have posted a parcel 3 days ago, why it’s "Not found" in your system?
- My parcel was sent a long time ago; why the recipient still hasn't received it?