English (US)
FAQ
- Why the amount of the synced orders is inconsistent with my system?
- Explanation about "Time" in Seller Center
- What are the "Tracking Quota" and "Email Quota"?
- Why can't Cainiao (AliExpress) shipping method be tracked?
- What does "Invalid Shop" mean?
- What should I do if I failed to unbind a shop?
- Can I mark the orders as "Shipped"?
- Will my shops be associated?
- Can the tracking result be exported?
- What is the difference between tag and memo?
- How can I unbind my shop?
- What marketplaces and platforms are supported?
- What do I need to do once the shop is bound successfully?
- I have many shops, are there any limitations?
- What are the "Completed" and "Archived" order?
- How to disable email notifications?
- Explanation of 4 different types of tracking
- The tracking info here is different from the official website. What should I do?