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  2. Seller Center
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FAQ

  • Can I issue an invoice for my order?
  • AliExpress Exclusive
  • Why the amount of the synced orders is inconsistent with my system?
  • Explanation about "Time" in Seller Center
  • What are the "Tracking Quota" and "Email Quota"?
  • Why can't Cainiao (AliExpress) shipping method be tracked?
  • What does "Invalid Shop" mean?
  • What should I do if I failed to unbind a shop?
  • Can I mark the orders as "Shipped"?
  • Will the account associated with the authorized shops associated?
  • Can the tracking result be exported?
  • What is the difference between tag and memo?
  • How can I unbind my shop?
  • What marketplaces and platforms are supported?
  • What do I need to do once the shop is bound successfully?
  • I have many shops, are there any limitations?
  • When is a package automatically marked as completed or archived?
  • How to disable email notifications?
  • Explanation of 4 different types of tracking
  • The tracking info here is different from the official website. What should I do?
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