17TRACK API provides 9 main tracking statuses and 30 sub-statuses. For detailed information on all statuses, please refer to: 17TRACK API Documentation."
9 Main Statuses:
Main Status | Description |
NotFound | The inquiry succeeded, but no tracking information was found for this tracking number. See substatuses for more details. |
InfoReceived | The carrier has received the order information and is preparing to pick up the package from the sender. |
InTransit | The package is in transit. See sub-status for more details |
Expired | The package has been in transit for an extended period and has not yet been delivered. |
AvailableForPickup | The package has arrived at the pickup point at the destination. |
OutForDelivery | The package is out for delivery |
DeliveryFailure | Delivery was attempted but unsuccessful. See substatus for reasons such as the recipient being unavailable, address issues, or service unavailability in remote areas. |
Delivered | The package has been delivered and signed for by the recipient. |
Exception | The package may be returned or detained. See substatus for reasons such as address issues, refusal, unclaimed parcels, customs detention, or transit problems. |
30 Substatuses:
Main Status | Sub-Status | Description |
---|---|---|
NotFound | NotFound_Other | The carrier did not provide any information. |
NotFound_InvalidCode | The tracking number is invalid. | |
InfoReceived | InfoReceived | No additional details provided; same as the main status. |
InTransit | InTransit_PickedUp | The carrier has collected the package from the sender. |
InTransit_Other | Other circumstances not covered by the known substatuses. | |
InTransit_Departure | The package has left the port of the originating country/region. | |
InTransit_Arrival | The package has arrived at the port of the destination country/region. | |
InTransit_CustomsProcessing | The package is undergoing customs clearance. | |
InTransit_CustomsReleased | Import/export customs clearance is complete. | |
InTransit_CustomsRequiringInformation | Additional information is needed for clearance. | |
Expired | Expired_Other | No additional details; same as the main status. |
AvailableForPickup | AvailableForPickup_Other | No additional details; same as the main status. |
OutForDelivery | OutForDelivery_Other | No additional details; same as the main status. |
DeliveryFailure | DeliveryFailure_Other | Other circumstances not covered by known substatuses. |
DeliveryFailure_NoBody | Unable to contact the recipient temporarily, resulting in delivery failure. | |
DeliveryFailure_Security | Issues with security, customs clearance, or fees, resulting in delivery failure. | |
DeliveryFailure_Rejected | Recipient refused to accept the package, causing delivery failure. | |
DeliveryFailure_InvalidAddress | Delivery failure due to an incorrect recipient address. | |
Delivered | Delivered_Other | No additional details; same as the main status. |
Exception | Exception_Other | Other circumstances not covered by known substatuses. |
Exception_Returning | Package is being returned to the sender. | |
Exception_Returned | Sender has successfully received the returned package. | |
Exception_NoBody | Recipient cannot be found due to incorrect information. | |
Exception_Security | Issues with security, customs clearance, or fees found before delivery. | |
Exception_Damage | Package was damaged during transportation. | |
Exception_Rejected | Recipient refused to accept the package before delivery. | |
Exception_Delayed | Delay beyond the original scheduled time due to various circumstances. | |
Exception_Lost | Package lost due to various circumstances. | |
Exception_Destroyed | Package was destroyed for various reasons and could not be delivered. | |
Exception_Cancel | Shipment order was canceled due to various circumstances. |