Tracking API
Quota, Plan & Purchase
Basic Concepts
- Does the API account support sub-accounts?
- How to obtain the API key (key/token)? How to change the key?
- Supported carriers and carrier codes
- Understanding Tracking Status: Main Status & Substatus
- What is a webhook? How to configure it?
- What is a whitelist? How to set it up?
Tracking & Parcel Status
- How to fix an incorrect carrier registration?
- How to track parcels in the API account dashboard
- How to translate tracking trace info into different languages?
- Is there a daily limit on the number of shipments that can be imported/registered?
- Test tracking numbers
- What to do if the status is "Not Found"?